Shipping and Delivery

SHIPPING AND DELIVERY
-ENHANCE Medical Skin Care (Company) offers FREE UPS SHIPPING on all merchandise orders of  $100 and over    (excluding New York State Sales Tax). For shipments totaling less than $100, there will be a delivery charge of $5.95 (UPS Ground).  FREE SHIPPING for order of 100$ or more can only be provided via UPS GROUND delivery.                Express Delivery shipping options include:
                       – UPS 2nd DAY AIR (delivery in 2 business days) – $30.00
                       – UPS NEXT DAY AIR (delivery in 1 business day) – $35.00
– UPS deliveries may require you to sign for them. All orders are subject to our approval. We reserve the right to limit quantities or to cancel any order. Prices and availability are subject to change prior to shipment. In some rare instances, shipping prices are subject to the slight increase or decrease, based on size, weight or destination. Should this occur, you will be notified by e-mail or phone, and given the option to accept these changes or cancel the order.
– All shipments are contingent upon final credit approval and address verification. If we cannot verify all necessary information, we may need to contact you before shipment of your order. Certain products (due to current stock situation) may not be available for rush delivery. We will contact you either through e-mail or by phone regarding any issues pertaining to the order.

PROCESSING TIMES
- Actual shipping time is contingent upon availability of merchandise and credit verification.
– Estimated delivery time for orders paid with credit card is 5 – 14 business (including processing and carrier delivery time). Please note that if you pay with check or money order, estimated delivery time will be 10-20 business days. Our operation days are Monday – Friday, excluding federal holidays within the continental United States.
– Generally delivery’s are done Monday –Friday. Time of delivery depends upon your local UPS Ground delivery route.
– We are unable to deliver packages to P. O. boxes.  UPS does NOT do such delivers.
ORDER STATUS
- You can track the status of your order by calling our Customer Service Monday through Friday 9:30AM-5PM. For UPS Ground deliveries, please estimate 3 – 7 business days from the time your order has been shipped.

INTERNATIONAL SHIPPING
- Company ships to the contiguous U.S. states. Shipping to international destinations or US territories (such as Puerto Rico and Guam) is unavailable at this.
-Shipping to Canada is available.
– For U.S. orders and shipping with Company, you must have both a shipping address and credit card billing address within the United States. In addition, the issuing bank for the transaction must be based in the United States.
– We will gladly accept returns for any Company products upon receiving your items within 14 days since the day you received the merchandise. To ensure a timely refund to your account, please return the item immediately upon deciding that you do not want the product. We regret that we do not refund any shipping and handling costs for either original or return shipment charges (except for the cases when the return occurred due to our shipping error, or the products were received in unusable (damaged) condition).